Last updated: October 1, 2026
RecoverKit is a pilot service run by Callisto Holdings LLC. When your agency hires us for a suspended Google Business Profile, we collect the documents Google asks for, check them against the profile, and hand your agency a matched packet. We don't sell data, we don't share it with advertisers, and we delete collected documents within 90 days of delivering the packet. The longer version below says the same thing in more detail.
The suspended profile's name and address, and the suspension reason Google shows in its appeals tool.
Business registration, business licenses, tax certificates, utility bills and any other evidence Google asks for on the case.
Names and email addresses for your team and your client, so intake and document chasing work.
What was requested, received and checked, and when. No document copies in the log itself.
We never see or store card numbers. Payment is handled entirely by Stripe, under Stripe's own privacy policy.
Everything we collect for your case is shared back with your team. The service is white-label: your client sees your agency's name, not ours.
Access is restricted to the founder of Callisto Holdings LLC. No wider team sees your documents.
Your agency decides what to upload when it files the appeal. We never send anything to Google ourselves.
Case documents are collected by email and stored in Google Drive. Covered by Google's own privacy policy.
Payment details only, covered by Stripe's privacy policy.
We don't sell documents or data, and we don't share them with anyone outside this list.
Your client hired you, not us. Questions about their documents, their case or this policy should come through your agency. If a client contacts us directly, we'll point them back to you or work through you to answer.
Any agency or client can ask us to delete case documents at any time. Email support@getrecoverkit.com from an address on the case and we'll confirm deletion within 7 days.
One honest caveat: deleting documents mid-case means we can't finish the packet. If that happens, the refund terms apply.
This policy is governed by the laws of the State of Wyoming.
Email us and you'll get a straight answer from the person running the pilot.
Email CourtneyCallisto Holdings LLC, 30 N Gould St, Ste N, Sheridan, WY 82801
Courtney, founder · support@getrecoverkit.com